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Posted on: January 10, 2018

Your Response to Mailed Citizen Survey Will Improve City’s Future

Survey in mailbox

Check your mailboxes! Within the next two weeks, hundreds of randomly selected Merriam residents will receive an important citizen survey in the mail. It’s designed to help City leaders determine resident’s needs and wants in regard to City services.


Not every household will receive a survey, but for those that do, the time invested will influence decisions made about our City’s future. Merriam conducts the statistically significant survey every three years to gather effective feedback on City programs and services and assess citizen satisfaction.


“The survey is an important tool that helps us determine our community’s priorities,” said Meredith Hauck, assistant city administrator. “The results are reviewed as part of our ongoing planning process for the City, and lets us know where we should be spending taxpayer dollars.”


The survey data will be analyzed by the ETC Institute, which is one of the nation’s leading firms in the field of local government research. The City will receive a final report this spring and a complete report will be made available online.


In 2015, Merriam’s ratings surpassed national averages in 29 out of 31 areas for citizen satisfaction.

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